Flat rate shipping!
East Malaysia: RM8
West Malaysia: RM15
Free local delivery if purchase rm200 and above!
Flat rate shipping!
East Malaysia: RM8
West Malaysia: RM15
Free local delivery if purchase rm200 and above!
International orders are shipped via express international courier – approximately 7-14 working days.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel as we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
If the returns tag is still attached and item is in an unwashed, unaltered and unworn condition, returns will be accepted if delivered back within:
You will be refunded in the form of store credit of the value of items bought. An email notification will be sent to you once your store credit has been updated. If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability. If we do not have the preferred size in stock, we will give you store credit of the item value.
Please refer below for our terms and conditions:
Returnable | Exchangeable | |
Full price items | YES | YES |
Sale and/or pre-order items | NO | NO |
Items bought with coupon code | NO | NO |
Swimwear | NO | NO |
Accessories | NO | NO |
Scarves/headscarves | NO | YES |
Items that are damaged, marked, washed, worn for several times, or altered will not be accepted. Any items returned under these conditions and/or fall under non-returnable categories will be sent back to the customer.
If you have any other inquiries or feedback, please do not hesitate to contact us at 011-57586901 or email us at info@soonaru.com.
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